Difficult Conversations
by Douglas Stone, Bruce Patton, Sheila Heen
1999Interpersonal communicationSelf-Help & Practical InterestsSocial, group or collective psychologyCommunicationInterpersonal Relations
3.9
Open LibraryAbout this book
From the Harvard Negotiation Project, the organization that brought readers "Getting to Yes, Difficult Conversations" provides a step-by-step approach to having those tough conversations with less stress and more success. This edition includes a new chapter.
Themes & subjects
Interpersonal communicationSelf-Help & Practical InterestsSocial, group or collective psychologyCommunicationInterpersonal RelationsCase studies
First published 1999About the author
Douglas Stone
1958
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