by Christopher W. Nolan
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Reference services (Libraries) · Addresses, essays, lectures
Conflicts in reference services
1985
Auskunftsdienst · Reference services (Libraries)
Assessment and accountability in reference work
1992
Electronic reference services (Libraries) · Case studies
Assessing Reference And User Services in a Digital Age
2007
Library information networks · Library orientation
The challenge of Internet literacy
1997
Electronic journals · Management
E-journals access and management
Bibliothèques virtuelles · Publishing
Books, bricks & bytes
Libraries and people with visual disabilities · Self-help devices for people with disabilities
Assistive technologies in the library
2011
Reference services · Medical libraries
A guide to developing end user education programs in medical libraries
2005
Costs · Finance
Cost analysis, cost recovery, marketing, and fee-based services
Machine-readable bibliographic data · Data processing
The bibliographic record and information technology
1982
Reference services (Libraries) · Information services
Success at the Enquiry Desk
Reference services (Libraries) · Interviewing
Conducting the reference interview
2002
Libraries · Quality control
Libraries act on their LibQUAL+ findings
2004
Reference services (Libraries) · Bibliography
Reference and information services in the 21st century
2006
Aeronautical engineering · Aeronautics
NASA/DoD aerospace knowledge diffusion research project
1990
Information services · Intellectual life
Point Counter Point
1642
Library science · Information science
Encyclopedia of library and information science
1968
Bibliothèques · Documentation
Encyclopedia of Library and Information Science
1971
