About this book
"Bad Software shows you how to negotiate more effectively with a software publisher. It will help you get a refund, bug fixes, additional support, and sometimes, repayment for other losses caused by defective software. Additionally, if the software publisher won't play fair, Bad Software arms you with the information you need to protect your legal rights as a software consumer."--Jacket.
Themes & subjects
Software failuresSoftware engineering
First published 1998Reviews
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