by Bob LeVitus, Bob Levitus, Shelly Brisbin
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Telephone selling · Computer industry
Course ILT
2000
Computer service industry · Computer technical support
Operational Support and Analysis
2011
Examinations · Management
Itil Foundation Exam Study Guide
2012
Computers · BUSINESS & ECONOMICS
It Service Management Foundation Practice Questions
2009
Computer technical support · Information resources management
Introduction To Computer Information Systems
2007
End-user computing · Information technology, management
Guide to Computer User Support for Help Desk and Support Specialists
Information technology, management · Quality control
Itil For Dummies
World Class IT Service Delivery
Computer technical support · Vocational guidance
A Guide to Customer Service Skills for the Help Desk Professional
1999
Computer industry · Computer service industry
A Guide To Service Desk Concepts
Computer technical support · Management
A Guide to Computer User Support for Help Desk and Support Specialists
2004
Customer services · Management information systems
Guide to Customer Service Skills for the Service Desk Professional
2010
Enable (computer program) · Computers
Introducing Computers
1988
Pocket computers · Macintosh (Computer)
iPad for dummies
Macintosh (Computer) · Application software
Inside Macintosh
1986
MacBook (Computer) · Operating systems (Computers)
MacBook for dummies
MacBook (Computer) · Motion pictures
Apple Pro Training Series
2003
MacBook (Computer) · Portable computers
MacBook Air Portable Genius
2008