by Richard Y. Chang, P. Keith Kelly
1955
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Skin Care · Personal Beauty
Don't go to the cosmetics counter without me
1992
Customer services · Management
Superior customer value
2012
Marketing · Management
Marketing
1998
Product management · User interfaces (Computer systems)
Lean Ux Applying Lean Principles To Improve User Experience
Consumer satisfaction · Evaluation
Consumer satisfaction in medical practice
1999
Quality of products · Production planning
Inspired
2008
Customer services · Employee motivation
Fish!
2000
Boycotts · Plaintes
Consumer Boycotts
Consumer satisfaction · Job satisfaction
Organizational behavior
2009
Management · Quality of products
Firing on all cylinders
1990
Commerce · Forecasting
The Popcorn Report
1991
Telephone selling · Computer industry
Course ILT
Hospitality industry · Forcasting
Inside the Minds
2001
Management · Klantgerichtheid
Customer Relationship Management
2003
Selling · Verkooptechnieken
Selling
Marketing, management · Business, examinations, questions, etc.
CIM Coursebook
Customer services · Service industries
Service management and marketing
Selling · Relationship marketing
Contemporary selling
2013