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Books by Evert Gummesson

Total relationship marketing

Markedsf©ıring · Customer relations

Total relationship marketing

Evert Gummesson

2008

Qualitative methods in management research

Research · Participant observation

Qualitative methods in management research

Evert Gummesson

1988

Business, research · Management, research

Case Theory in Business and Management

Evert Gummesson

2017

2009 Naples Forum on Service - Service-dominant Logic, Service Science and Network Theory

Evert Gummesson

2010

Improving the Evaluation of Scholarly Work

Evert Gummesson

2022

Quality management in service organizations

Evert Gummesson

1993

Total relationship marketing

Relationship marketing · Customer Relations

Total relationship marketing

Evert Gummesson

1999

Total Relationship Marketing Renewed

Commerce

Total Relationship Marketing Renewed

Evert Gummesson

2018

Relationship Marketing

Evert Gummesson

2009

Qualitative Methods in Management Research

Evert Gummesson

2013

Business consultants

Marknadsföring och inköp av konsulttjänster

Evert Gummesson

1977

Marketing · Management

Marknadsfunktionen i företaget

Evert Gummesson

1976

Marketing · Management

Resultatinriktad marknadsföring

Evert Gummesson

1984

Industrial management

Strategisk planering och styrning

Evert Gummesson

1973

Management

Yuppiesnusk eller ledarskapets förnyelse?

Evert Gummesson

1990

Service quality in hospitality organizations

Service quality in hospitality organizations

Richard Teare

1996

Service industries · Marketing

Service marketing - Nordic School perspectives

Christian Grönroos

1985