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Books by Gary Heil

One Size Fits One

Customer relations · Employee motivation

One Size Fits One

1996

The art and science of pitching

Pitching (Baseball)

The art and science of pitching

2006

Employee management and customer service in the retail industry

Retail trade · Employees

Employee management and customer service in the retail industry

2006

Leadership and the customer revolution

Leadership · Consumer satisfaction

Leadership and the customer revolution

1995

One size fits one

Klantgerichtheid · Klantenservice

One size fits one

1999

One size fits one

Consumer satisfaction · Customer relations

One size fits one

1997

The Leader's New Clothes

The Leader's New Clothes

2003