Books · Search
Business · Nonfiction
Winning with the Caller from Hell
2005
Winning with the Customer from Hell
2004
Business · Careers
Winning with the Boss from Hell
Business · Management
Winning with the Employee from Hell
Customer relations · Customer services
Dealing with the Customer from Hell
2000
Success in business · Employability
Win at work
2010
Journey to Wow
2018
Managing your boss · Interpersonal relations
Dealing with the Boss from Hell
Problem employees · Employee motivation
Dealing with the Employee from Hell
Winning with the Customer from Hell a Survival Guide
2012
Survivre au pire des boss
2006
Winning with the Boss from Hell - A Guide to Life in the Trenches
Winning with the Employee from Hell - A Guide to Life in Trenches
