by Mohan Thite, Russell, Bob
1950
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Call centers · Customer services
Call Center Handbook
1996
Telecommunication · Call centers
Developments in the call centre industry
2006
Telephone in business · Customer services
Call Center Savvy
1999
Learning Points
2004
Management · Call centers
Gower handbook of call and contact centre management
Thanksgiving Day · Call centers
One Night at the Call Center
2005
Call centers · Job stress
Tele-stress
1998
Call centers · Management
Call center continuity planning
Call center agents · Group identity
Answer the call
2013
Customer services · Call centers
Re-organising service work
2002
Cross-cultural studies · Higher Education
Universities and global diversity
2011
Academic achievement · Cross cultural studies
Third World education
2000
Comparative economics · Capitalism
Capitalist diversity and diversity within capitalism
Administration of Criminal justice · Cross-cultural studies
International crime and justice
2010
Social conditions · Teenage girls
Feminism and youth culture
1990
Capitalism · Case studies
Capitalism Reassessed
Cross cultural studies · Mathematical ability
The nature of mathematical thinking
Cross cultural studies · Second language acquisition
Crosslinguistic Influence and Crosslinguistic Interaction in Multilingual Language Learning
2015
