fraeon
Films
BrowseTop 250
Series
TV ShowsAnimeTop 250 TVTop 100 Anime
Games
BrowseTop 100
Books
BooksMangaTop 125 BooksTop 100 Manga
For youTrendingTier ListsThe ArchiveLeaderboard
Log inSign up free
fraeon

Everything you watch, play and read — tracked, rated and remembered in one library.

Explore

  • Films
  • TV
  • Anime
  • Games
  • Books
  • Manga

Discover

  • Trending
  • Leaderboard
  • Find people
  • Lists
  • Tier lists

Company

  • Tour
  • About
  • Community guidelines
  • Privacy
  • Terms
  • Contact

© 2026 fraeon. All rights reserved. ·

Metadata from TMDB, RAWG, Jikan & Open Library. This product uses the TMDB API but is not endorsed or certified by TMDB.

Questions or ideas? mehmet@avortas.com

HomeFeedProfile
Strategy Mapping

Strategy Mapping

by Kenneth Merchant, Clara Xiaoling Chen

Consumer satisfactionSuccess in businessAccountingConstruction industryManagement
0.0
Open Library
Open Library

Themes & subjects

Consumer satisfactionSuccess in businessAccountingConstruction industryManagementHouse construction

Authors

Kenneth Merchant, Clara Xiaoling Chen

Pages

80

Read time

≈ 2h

Editions

2

Language

English

Publisher

Elsevier Science & Technology

ISBN

9780080965956

Where to buy

TR
Amazon Bookshop

Reviews

No reviews yet — be the first to write one from the Log screen.

Quotes

No quotes yet.

Discussions

Similar books

Don't go to the cosmetics counter without me

Skin Care · Personal Beauty

Don't go to the cosmetics counter without me

Paula Begoun

1992

Superior customer value

Customer services · Management

Superior customer value

Art Weinstein

2012

Marketing

Marketing · Management

Marketing

Gilbert D. Harrell

1998

Lean Ux Applying Lean Principles To Improve User Experience

Product management · User interfaces (Computer systems)

Lean Ux Applying Lean Principles To Improve User Experience

Jeff Gothelf

2012

Consumer satisfaction in medical practice

Consumer satisfaction · Evaluation

Consumer satisfaction in medical practice

Paul A. Sommers

1999

Inspired

Quality of products · Production planning

Inspired

Marty Cagan

2008

Fish!

Customer services · Employee motivation

Fish!

Stephen C. Lundin

2000

Consumer Boycotts

Boycotts · Plaintes

Consumer Boycotts

Monroe Friedman

1999

Organizational behavior

Consumer satisfaction · Job satisfaction

Organizational behavior

Jason Colquitt

2009

Firing on all cylinders

Management · Quality of products

Firing on all cylinders

Jim Clemmer

1990

The Popcorn Report

Commerce · Forecasting

The Popcorn Report

Faith Popcorn

1991

The Art of War

Open Library Staff Picks · Early works to 1800

The Art of War

孙武 (Sun Tzu)

1900

As a man thinketh

New Thought · Conduct of life

As a man thinketh

James Allen

1902

The Titan

Fiction · Firearms industry and trade

The Titan

Theodore Dreiser

1914

Think and Grow Rich

Wealth · Success

Think and Grow Rich

Napoleon Hill

1937

The art of money getting, or, Golden rules for money getting

Success · Finance

The art of money getting, or, Golden rules for money getting

P. T. Barnum

1880

Vom Kriege

Military art and science · War

Vom Kriege

Carl von Clausewitz

1835

The Law of Success

Success · Business

The Law of Success

Napoleon Hill

1969