by Donna C. Summers
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Quality control · Quality assurance
ISO 9001
2005
Case studies · Production management
Total quality management
1989
Medicine · Health services administration
Qualitative research in health care
1996
Statistical methods · Quality control
Quality
1997
Construction industry · Production management
Total quality in the construction supply chain
2006
SPC simplified
1986
Consumer satisfaction · Customer services
Customer Satisfaction Measurement for ISO 9000
2007
Auditing · Handbooks, manuals
ISO 9000 quality systems handbook
1994
Statistical methods · Health Care Quality Assurance
The health care data guide
2011
Control · Control theory
Control and Dynamic Systems
1985
Sensory evaluation · Food & beverage technology
Sensory evaluation techniques
1987
Reengineering (management) · Organizational change
Business Process Management
Six sigma (quality control standard) · Industrial efficiency
Lean Six Sigma For Dummies
2009
Quality control · Engineering
A first course in quality engineering
Process control, data processing · Computer network protocols
Fieldbus and Networking in Process Automation
2014
Business planning · Industrial management
Business process modeling, simulation, and design
2004
Real-time control · Data processing
A real-time approach to process control
Process control · Quality control
Mastering statistical process control
