by L. Marvin Johnson
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Quality control · Quality assurance
ISO 9001
2005
Case studies · Production management
Total quality management
1989
Medicine · Health services administration
Qualitative research in health care
1996
Statistical methods · Quality control
Quality
1997
Construction industry · Production management
Total quality in the construction supply chain
2006
SPC simplified
1986
Consumer satisfaction · Customer services
Customer Satisfaction Measurement for ISO 9000
2007
Auditing · Handbooks, manuals
ISO 9000 quality systems handbook
1994
Statistical methods · Health Care Quality Assurance
The health care data guide
2011
Sensory evaluation · Food & beverage technology
Sensory evaluation techniques
1987
Biotechnology · Codex alimentarius
Codex alimentarius
1981
Quality control · Statistical methods
Fundamentals of Quality Control and Improvement
